Citizen Roadmap

Privacy Policy

Last updated: [Date]

Information We Collect

  • Account information — name, email address, and credentials provided during registration
  • Case data — information you enter about your family history, ancestors, documents, and citizenship preparation
  • Payment metadata — transaction identifiers and subscription status provided by Paddle. We do not store payment card details.
  • Usage data — interaction logs, browser type, and session data used to operate and improve the service

How We Use Your Data

  • To provide and operate the service
  • To generate your case analysis and roadmap
  • To manage your subscription and billing
  • To respond to support requests
  • To improve service functionality and user experience

Data Storage

[Hosting provider and storage location to be specified]

Data is stored on secure cloud infrastructure. We apply appropriate technical and organizational measures to protect your information against unauthorized access, loss, or disclosure.

Third Parties

Payments are processed by Paddle as Merchant of Record. Paddle handles payment data in accordance with their own privacy policy. We share only the minimum data required to process your subscription.

We do not sell your personal data to third parties.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing

To exercise any of these rights, contact us at support@yourdomain.com.

Cookies

We use essential cookies required for the service to function. We do not use third-party advertising or tracking cookies.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or in-app notice.

Contact

For privacy-related questions, contact us at support@yourdomain.com.